You as a tenant have a duty of care According to the Rental Act, there is also a new law since January 1, 2024 that describes the management of edible fats and oils. It must not be poured down the drain, but needs to be sorted as food waste or left at a recycling center. To help both you and us, you will find the attached document below with useful information on how to think about flushing in your toilet and handling cooking fat when cooking.
For example, neglecting your duty of care as a tenant could mean flushing things down the drain that should not be there. This in turn can lead to costs for restoration, which both we and you reasonably want to avoid. We therefore want to help you as a tenant to take care of your accommodation in the best possible way.
We currently have properties in many different locations around the country, which means that we have different local players we work with. We always refer you to visit www.slattobostad.se/serviceanmalan where you select your location/property to find the correct contact information on various issues for you.
It is the property owner's responsibility to ensure that all apartments are equipped with a working smoke alarm. The tenant/resident is then responsible for ensuring that it works. If you have no smoke alarm or one that does not work, you should make a service notification here
Contact your internet service provider. If you have a TV/Broadband add-on through us, contact Telia phone: 90 200 or www.telia.se/kontakt.
Make a service request to get help. Information on how to make a service request can be found at here.
Make a service request to get help. Information on how to make a service request can be found at here.
We usually use external experts for pests in our properties. If you discover pests in your home, you must immediately contact service notification. Pests can easily and quickly spread to other apartments in the building and become a major problem for many residents.
If something breaks in your apartment, you see something broken in the house or in the yard, contact the service notification immediately. Service notification can be found here.
Contact immediate service notification here.
How you have furnished your home affects the indoor climate more than you think. A good tip is to never place furniture in front of the radiators. This is to allow the heat radiation to enter the room freely and also to counteract any cold drafts from the windows. It is also true that the perception of a room's temperature varies between individuals.
Slättö's modern buildings are equipped with automatic control systems that regulate the heat, so it may take a few days during major weather fluctuations before your indoor temperature has stabilized. Of course, you are always welcome to contact the fault report if you think it is too cold in your apartment!
We have some general information on how to think about the indoor climate during winter here.
You can always open windows and ventilate your home. Don't forget to turn off the radiators. The perception of a temperature is individual and depends on what we do. In fact, there is a difference of up to 2 degrees if you are standing up than if you are sitting down and resting. Regardless, you are of course always welcome to contact service notification if you feel it is too hot in your apartment.
See also information here with tips on how to think about the indoor climate on hot summer days.
The heat in the radiators is centrally controlled and in summer they may feel cold, wait for cooler outside temperatures and see if the radiator gets hot. If not, contact service notification.