Information on the processing of personal data
We process personal data about you when you or a company you represent is looking for housing or premises, then becomes a customer of ours and also for a period of time after your or your company's time as a customer with us has ended. We also process your personal data when you or a company you represent invests in one of our funds and projects or enters into another agreement with us. We also process your personal data when you visit or contact us through any of our communication media.
Your privacy is important to us and we invite you to read this privacy policy ("Privacy Policy") to learn more about our personal data processing.
Personal data is any information that can be linked to you as an individual, such as your name, address and contact details such as phone numbers and email addresses.
When you register your interest in a home or premises with us
We collect and process your personal data, such as name, contact details and preferences in order to process your or the company's application/expression of interest that we receive directly from you or the company on our website, through your or the company's expression of interest on the websites of the housing agencies or via Komfast. The processing is necessary to safeguard our legitimate interest in being able to administer your or the company's application/notice of interest. The legal basis for such processing is a balance of interests.
The data will be retained for as long as you or the company wishes to remain in our register or until you or the company has found accommodation or premises. If you or the company does not wish to remain in our register, you can request that we remove and delete your personal data. Please note that your or your company's application/expression of interest will then no longer exist and you or your company will not be offered housing or premises.
When you are offered a home or premises with us
When you or the company you represent is offered housing or premises with us, we need to process more data about you. For example, if you are offered a home with us, we need information about your finances, your employment and how you have managed previous rent payments. This means that we make a credit check, obtain information from debt collection companies and the Swedish Enforcement Authority and process employment certificates, other certificates and information from references you or the company you represent provide to us. If you have a trustee or guardian, we need to process this data. If you are offered special housing or group housing, we will obtain a decision from the social welfare committee. If you are offered a student residence, we will process your acceptance letter and union membership or other certificates proving that you will study during the rental period. If you represent a company, we need your name and contact details.
The legal basis for the processing is the conclusion of a rental agreement with you. We will not be able to offer you accommodation if you do not provide personal data necessary for the conclusion of the rental contract. If you represent a company, the legal basis is a balance of interests. The processing is necessary in order to safeguard our legitimate interest in being able to offer the company you represent a home or premises and enter into a rental agreement with the company.
We save your data as long as it is necessary for the conclusion of a rental agreement. We do not save credit information, information from debt collection companies and authorities that we have collected to approve you as a tenant. However, if you or the company you represent is refused a residence or premises with us because we cannot accept you or the company as a customer, we will keep your personal data for three months after the rejection decision.
During the tenancy
When you or the company you represent becomes our customer and receives a rental agreement, we process your personal data in order to fulfill and administer our obligations as landlord and contracting party. The legal basis for our processing is the performance of a rental agreement with you. If you do not provide your personal data, we will not be able to fulfill our obligations under the rental agreement with you. If you represent a company, the legal basis is a balance of interests. Such processing is necessary to safeguard our legitimate interest in fulfilling the lease agreement with the company you represent.
During the tenancy, we process your personal data, such as your name, address, contact details and tenancy agreement, when we send out rental notices and process your or your company's payments, when we collect data on electricity and/or water/heating consumption, when we negotiate rent and when we send you information that you or your company needs. We may also need to update your personal data against public records to ensure it is accurate. For example, if you live in a student residence, we will check that you are a student. If you have protected personal data, we will handle your data according to our procedures for such data.
We may process your personal data in order to provide our services to you or the company you represent. The legal basis for our processing is the performance of a contract. If you represent a company, the legal basis is a balance of interests. We may also process your personal data to market ourselves and our services. Your personal data may also be processed so that other companies can market their products that you may benefit from in connection with your tenancy with us. Such marketing may relate to broadband companies, insurance companies and electricity companies. This processing is necessary for our, and third parties', legitimate interests to develop, improve and sell products and services and, for Slättö, to maintain good customer contact with you or the company you represent.
We also process your personal data when it is necessary to defend a legal claim. We may need to do this if, for example, there are disturbances in the accommodation, late or non-payment of rent or damage to the apartment. We may also need to disclose your personal data to the social welfare board or other relevant authorities.
We keep your personal data for as long as it is relevant in the context of your or your company's tenancy or as long as necessary to defend a legal claim. We delete a guarantee commitment, decision on a trustee or guardian two years after the commitment or decision has expired.
When the tenancy ends
We will delete and purge your personal data when you or the company you represent has moved out of the residence or premises, but some data must be kept by law for at least two years after moving out, such as the rental agreement, decisions from the social services and study certificates. The legal basis for such processing is our legal obligations. Information about you contained in our accounting material, such as payments, will be kept for seven years including the current year.
When you invest in one of our funds and projects or enter into another agreement with us.
If you or the company you represent invests in one of our funds and/or projects or enters into another agreement (e.g. supplier or cooperation agreement), we process your personal data to enter into and perform the contractual relationship with you or the company you represent.
Personal data processed may include name, contact details, position. If you are an investor or a representative of an investor, we may also process social security number, place of residence, nationality, identification details, bank and account details, beneficial owner, information on political vulnerability and other necessary information. We collect the personal data from you or the company you represent. We may also receive personal data from third parties, such as public authorities or publicly available sources.
We process your personal data for the conclusion and performance of contracts. If you do not provide us with your personal data, we will not be able to conclude or perform a contract with you. If you represent a company, the legal basis is a balance of interests. The processing is necessary to safeguard our and the company's legitimate interests in being able to enter into and perform the contract. The processing is also necessary for our legal obligations under applicable laws on money laundering, taxation and accounting.
We keep your personal data for the time necessary for the above contractual relationship. In some cases, in order to comply with our legal obligations under applicable anti-money laundering, taxation and accounting laws, personal data must be retained for up to 10 years after the end of the contractual relationship.
Website and social media
If you visit and communicate with us on our website or social media platform, we process your data to respond to your queries. The communication takes place directly on the website or social media platform, whereby we may process your username, full name, IP address and contact details. If we agree, we can handle the communication via email, in which case we will also process that data. The legal basis for the processing is a balance of interests. This processing is necessary to safeguard our legitimate interest in communicating with you. For this purpose, we do not disclose your data to anyone else but the provider of the website or social platform has access to the data. We only process the personal data and comments as long as they are relevant and have internal procedures to delete what is no longer relevant.
Who the personal data is shared with
We may use a data processor to process your personal data. For example, a contractor to repair something in your apartment, a company that provides broadband or electricity, a debt collection company or a company that manages our IT systems.
We also disclose your personal data when required by law or by decision of the authorities.
If all or part of our business is sold or integrated with another business, we may also disclose your personal data to advisors and potential buyers.
If the data is transferred to a country outside the European Economic Area (EEA), we ensure that such transfer is lawful and maintains the protection of your personal data.
Your rights
You have the right, under certain conditions, to receive information about the personal data we process about you and register extracts of your personal data. You also have the right, under certain conditions, to have inaccurate data rectified, to require us to restrict our processing of your personal data if, for example, you consider it to be inaccurate, and to have your personal data transferred to another company (data portability).
You also have the right to complain about how we process your personal data to us and to the supervisory authority, Datainspektionen. You can do this if you think that we are not processing your personal data in accordance with the General Data Protection Regulation (GDPR). For more information on how to proceed, see here.
Contact us
If you have any questions about our processing of your personal data or wish to exercise any of your rights, please contact us at:
Slättö Förvaltning AB
Address: Box 7034, 103 86 Stockholm
Telephone: 0771-650 200
Changes to the privacy policy
Slättö may make changes to the Privacy Policy from time to time.
The latest version of the Privacy Policy is always available
here.
