For tenants in Akalla
Service notification
If something is wrong in your apartment or the house you live in, you can make a service report. The easiest way to do this is via the link here alternatively by phone to Substantia: 010-303 08 90 (phone hours Mon - Fri 08:00 - 11:00).
On-call: 08-18 70 00 (for emergencies in the evenings and at weekends, such as water leaks, power cuts or flooding).
Questions on rental agreements
If you have any questions about your lease or rental, please contact us by email: stockholm.hyresgast@slatto.se
Questions about rental notices or invoices
If you have any questions about your rent notice, invoices or payments, please contact our financial manager Newsec at their rental administration. Telephone 019-500 01 10 alternatively hyresadmin.slatto@newsec.se