As a tenant, you are fully responsible for your rent payments under your rental agreement. The terms of payment are set out in your rental agreement.
If you, as a tenant, have lost or are missing your rental notices, it is important that you contact Newsec well in advance at hyresadmin.slatto@newsec.se or 019-500 01 10 to avoid any collection demands or additional costs. We do not apply payment reminders.
There are different contact details depending on the type of question you have. Select the city you live in here to see contact details for you on various issues.
You will normally receive a reply within 24 hours. We are occasionally under pressure and unfortunately cannot provide an exact response time at such times. If you have not heard anything within 5 working days, please check your spam inbox or contact us again at uthyrning@slatto.se.