For tenants in Bromsten

Service notification

If something is wrong in your apartment or the house you live in, you can make a service report. The easiest way to do this is via the link here alternatively by phone to Substantia: 010-303 08 90 (phone hours Mon - Fri 08:00 - 11:00).

On-call: 08-18 70 00 (for emergencies in the evenings and at weekends, such as water leaks, power cuts or flooding).

Questions on rental agreements

If you have any questions about your lease or rental, please contact us by email: stockholm.hyresgast@slatto.se

Questions about rental notices or invoices

If you have any questions about your rent notice, invoices or payments, please contact our financial manager Newsec at their rental administration. Telephone +468 55 80 5000 or hyresadmin.slatto@newsec.se

In english

Service request

If something is wrong in your apartment or in the building you live in, you can make a service request. The easiest way is via the link here, or by phone to Substantia: +46 (0)10-303 08 90 (phone hours Mon–Fri 08:00–11:00).

Emergency Service: +46 (0)8-18 70 00 (for urgent matters during evenings and weekends, e.g., water leaks and power outage).

Questions about your lease

If you have questions about your lease or rental agreement, please contact us by email: stockholm.hyresgast@slatto.se

Questions about rent invoices or payments

If you have questions about your rent invoice, bills, or payments, please contact our financial administrator Newsec at their rental administration. Phone: +46 (0)8 55 80 5000 or hyresadmin.slatto@newsec.se